PRIVACY POLICY

We have made some updates to Add to Event’s Privacy Policy to give you more power over your personal information and to support new European data protection laws.

Privacy Policy

Last updated 17/12/19

The Little Gin Palace (“The Little Gin Palace,” “we,” “our,” or “us”) values your privacy. This privacy policy is to let you know how we look after your personal information. This includes what you tell us about yourself, what we learn by having you as a user, and the choices you give us about what marketing you want us to send you. This policy also tells you about your privacy rights and how the law protects you.

Our Privacy Promise

We promise to keep your data safe and private. We promise not to sell your data and to give you ways to manage and review your marketing choices at any time.

When we collect information about you as a Supplier or as an Organiser

We may collect personal information from you during your use of the website, such as when you register for an account or when you participate in surveys. We may also collect information when you opt-in to newsletters, when you request a quote or when you submit a quote. We may also collect personal information when we speak to you on the phone and via live chat on the website.

Additionally, we may collect personal information when you make a purchase, when you fill out any forms, when you write your own content and when you communicate with us or other users through the website.

What information we collect about you as a Supplier

As a Supplier (a user who provides event services), the type of personal information that we collect includes:

  • Name
  • Postcode
  • Email address
  • Home or business telephone number
  • Home or business address
  • Date of birth

Additionally to verify your business or to complete your account we may collect:

  • Insurance information
  • Photographs of your business
  • Video or audio files
  • In certain circumstances, payment or identity verification information

We may also collect information specific to services you are offering through the website, such as service descriptions, qualifications, VAT number, company type and business credentials.

What information we collect about you as an Organiser

As an Organiser (a user who submits a service request for an event) we collect information on you and your event to ensure you receive the most relevant quotes from suppliers. The type of personal information that we collect includes:

  • Name
  • Postcode
  • Email address
  • Home or business telephone number
  • Home or business address
  • Details regarding your event

When we disclose your Personal Information as a Supplier or as an Organiser

If you are an Organiser who has submitted an event request, which contains personal information regarding an event, we will not share this information with a Supplier, until they have agreed to quote on the request. Only Suppliers who are interested in providing services for your event will be able to contact you regarding the event request.

We may also share the information that we collect from you through the website with internal employees, if necessary and also according to law, at the request of a law enforcement agency or in compliance with any court order.

As we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses, or sell some or all of our assets. In such transactions or where there is any change of control of Add to Event, user information may be among the transferred assets.

We want to communicate with you

We may send promotional emails to you, only if you have provided us with consent via opting in. You may opt-out of such communications by following the opt-out instructions contained in the email. If you opt-out, we may still send you emails about your account or any services you have requested or received from us.

Cookies

Cookies are small computer files that get sent to your PC, tablet or mobile phone by websites when you visit them. They stay on your device and get sent back to the website they came from when you go there again. Cookies store information about your visits to that website, such as your choices and other details. Some of this data does not contain personal details about you or your business, but it is still protected by this privacy policy.

To find out more about the types of cookies we use, how we use them and how to manage your cookie preferences, please see our Cookie Policy.

Security

Data security is of great importance to us and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected via this website.

Your data, your rights

The following is a list of the rights you have under Data Protection legislation. Not all these rights apply in all circumstances but we will be happy to explain this to you at the time you ask.

  • Informed
    • You have the right to be informed in a concise, transparent, intelligible and easily accessible way about how we use your personal information.
  • Access
    • You can make what is called a subject access request for a copy of the information we hold about you.
  • Portability
    • You have the right in some circumstances to have the data you have provided to us sent to you or provided to another person or business in an electronic machine-readable format.
  • Correction
    • You have the right to have inaccurate information corrected and incomplete information completed. If the information we need to deliver our services to you changes please tell us about this as soon as possible. If you would like to review, correct or update personal information that has been previously provided to us by you, you may log in to your account, click on “Settings” and update your information. For example, if you would like to change your address or phone number.
  • Object
    • You will normally have the right to object to how we intend to use your information based on your individual circumstances. You have an absolute right to object to us using your personal information for the purpose of direct marketing at any time.
  • Erasure & Restriction
    • You have a right to have some or all of the information we hold about you erased in some circumstances. This is known as the right to be forgotten. If you have objected or complained about how we have used your information or its accuracy you may not want it to be deleted until your complaint has been resolved. In certain circumstances, you can ask for your data to be restricted or not used until these issues are resolved.

If you want to exercise any of your rights, please contact the DPO and we will respond within 28 calendar days.

Data retention

We will retain your information for as long as your account is active or as needed to provide you services. We may keep your data for up to 10 years after you stop being an Organiser or a Supplier. The reasons we may do this are:

  • To respond to a question or complaint, or to show whether we gave you fair treatment
  • To adhere to Data protection rules
  • To obey rules that apply to us about keeping records

Links to other websites

Our website may contain links to other websites. It is important to note that once you have used these links to leave our site, we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and these sites are not governed by this privacy policy.

Revisions to this Privacy Policy

We may revise this privacy policy from time to time. The most current version of this privacy policy will govern our practices for collecting, processing, and disclosing personal data. We will provide notice of any modifications by posting a written notice on our website.

Getting in touch

If you would like to get in touch relating to privacy and data protection, please email Bridget@thelittleginpalace.co.uk or if you would like to contact us via post, we can be reached at the following address:

The Little Gin Palace

BV Plenary House

Queens Square

Middlesbrough

TS2 1PA

We will get back to you within 28 calendar days within receipt of the letter or email.

How to complain

Please let us know if you are unhappy with how we have used your personal information.

You can contact us by emailing Bridget@thelittleginpalce.co.uk. You also have the right to complain to the regulator and to lodge an appeal if you are not happy with the outcome of a complaint.